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Topic: donor profile picture upload broken...
Replies: 5   Views: 16,226   Pages: 1   Last Post: Jan 24, 2011, 4:17 AM by: jasonb

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Replies: 5   Views: 16,226   Pages: 1  
zoeyk

Posts: 2,007
Registered: Mar 4, 2007
From: San Francisco
Age: 42
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donor profile picture upload broken...
Posted: Jan 22, 2011, 6:50 AM

i cant load a picture to my profile.

i did 200x200 pixels.
i tried in the following formats, jpg, gif, png.

none worked.

Scire hostis animum - Intelligere ludum - Nosce te ipsum - Prima moventur conciliat - Nolite errare


danporter

Posts: 28
Registered: Nov 12, 2008
From: Franklin NC
Age: 62
Re: donor profile picture upload broken...
Posted: Jan 22, 2011, 8:12 PM

I also tried to upload a picture using different formats and size.........won't work. What's the problem?

up2ng

Posts: 542
Registered: May 9, 2002
From: Northeast USA
Age: 38
Re: donor profile picture upload broken...
Posted: Jan 22, 2011, 9:43 PM

I seem to remember that the picture must be smaller than a certain size, both in terms of height and width and in terms of file size. Try a smaller file.

zoeyk

Posts: 2,007
Registered: Mar 4, 2007
From: San Francisco
Age: 42
Home page
Re: donor profile picture upload broken...
Posted: Jan 23, 2011, 10:30 AM

picture diameter is 200x200 pixels.
file size i believe is now increased to something like 4MB, the reason was to allow for gif animations as the avatar.

Scire hostis animum - Intelligere ludum - Nosce te ipsum - Prima moventur conciliat - Nolite errare
up2ng

Posts: 542
Registered: May 9, 2002
From: Northeast USA
Age: 38
Re: donor profile picture upload broken...
Posted: Jan 23, 2011, 9:55 PM

I was trying to find the exact requirements in the profile area or in the FAQ but did not see anything. Perhaps there are some old threads on the subject.

If you are unable to upload a specific picture, just try uploading a MUCH smaller file -- say, 40 x 40 and like 2k (not 2M, but 2k). If that works, then size is the issue. If not, then there is something else going on...

jasonb

Posts: 105
Registered: Jan 3, 2010
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Re: donor profile picture upload broken...
Posted: Jan 24, 2011, 4:17 AM

http://www.pente.org/gameServer/forums/thread.jspa?forumID=1&threadID=2754&messageID=8337#8337

Replies: 5   Views: 16,226   Pages: 1  
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