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Topic: Kicked out by BUGS in the system
Replies: 11   Views: 25,716   Pages: 1   Last Post: Dec 2, 2005, 6:11 AM by: squirrlkng

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Replies: 11   Views: 25,716   Pages: 1  
laurie_1

Posts: 5
Registered: Apr 2, 2005
Kicked out by BUGS in the system
Posted: Oct 30, 2005, 6:01 AM

I have noticed that I have been kicked out by the system several times in the last couple days when I played. I know that I have not been the only one who has been kicked out. How can this problem be fixed?


s3v3n

Posts: 186
Registered: Aug 15, 2003
From: Krakow / Poland
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Re: Kicked out by BUGS in the system
Posted: Oct 31, 2005, 6:08 PM

the same thing just hapenned to me and other players who were playing. we all have been disconnected and it was unable to connect to the site.

squirrlkng

Posts: 212
Registered: May 12, 2005
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Re: Kicked out by BUGS in the system
Posted: Nov 3, 2005, 4:04 PM

Its been going on for the last week or so....many times per day most days...
I have high speed, so its not a huge deal....I'm mainly speaking up to better define the problem is all

peanut1968

Posts: 8
Registered: Oct 11, 2005
From: Alabama
Re: Kicked out by BUGS in the system
Posted: Nov 3, 2005, 4:29 PM

It happened to me several times, and I switched browsers from Firefox back to IE and I haven't had any problems. I am by no means saying that was or is the problem, it just "seems" to have fixed it for me. At least so far

squirrlkng

Posts: 212
Registered: May 12, 2005
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Re: Kicked out by BUGS in the system
Posted: Nov 3, 2005, 5:03 PM

I always use IE.

lepews

Posts: 141
Registered: Feb 29, 2004
From: the land of smelly cheese
Age: 38
Re: Kicked out by BUGS in the system
Posted: Nov 4, 2005, 11:07 AM

i always use Safari. Also lost conection a few times - it looks more like a server problem than a browser one to me...

jayfrejole

Posts: 5
Registered: Sep 16, 2005
Re: Kicked out by BUGS in the system
Posted: Nov 8, 2005, 10:18 PM

I have been kicked off several times, often times my opponent is also kicked off. It has nothing to do with the browser, I have been kicked off using IE and Firefox.

squirrlkng

Posts: 212
Registered: May 12, 2005
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Re: Kicked out by BUGS in the system
Posted: Nov 9, 2005, 4:57 PM

It seems to me that the problem has gotten much worse since the advent of the turn based section....just a thought.

dweebo

Posts: 1,032
Registered: Dec 16, 2001
From: Powell, OH
Age: 37
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Re: Kicked out by BUGS in the system
Posted: Nov 23, 2005, 10:28 PM

There are always a variety of reasons why this happens, but it appears that this current problem is booting off everyone, which I consider a much bigger problem than just one player getting booted (since all games are cancelled).

In the log files I see that when it happens there is a pause of 1-3 minutes where absolutely nothing appears to happen on the server, then everything is fine again.

Warning, techo-giberish ahead! This type of situation can occur in java due to garbage collection. It is a memory feature, in basic terms DSG uses memory and eventually that memory needs to be reclaimed, java does this for you but occasionally it can take a long time (have to scan entire memory basically looking for objects that can be reclaimed).

I will start to log data about the garbage collection events, that should prove/disprove this theory. If that is the problem ,then I have to figure out how to tune it appropriately, something I haven't done before but can probably figure out.

-dweebo

Pente Rocks!
dweebo

Posts: 1,032
Registered: Dec 16, 2001
From: Powell, OH
Age: 37
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Re: Kicked out by BUGS in the system
Posted: Nov 26, 2005, 3:11 AM

Update from previous post. I have confirmed my theory, the culprit is the garbage collector, which has had several instances of running for over a minute in the past day.

I've also discovered that there are some odd memory leaks, the server ran fine with less than 64mb memory for most of the day, then quickly ran up to 300mb at around 2:50am, when not much was going on.

I will continue to monitor and investigate the memory issue, and will come up with a solution for this.

-dweebo

Pente Rocks!
dweebo

Posts: 1,032
Registered: Dec 16, 2001
From: Powell, OH
Age: 37
Home page
Re: Kicked out by BUGS in the system
Posted: Dec 1, 2005, 4:19 PM

It might be a little early to celebrate, but I think this issue is resolved. You might still get kicked off the system for various reasons, but the rather frequent issue of ALL players getting booted at once should be fixed. Of course there could be other memory issues I haven't found yet, but I now have a better way of finding them for the future.

For all the gory details see my post in the Development forum http://www.pente.org/gameServer/forums/thread.jspa?forumID=5&threadID=2801&messageID=8484#8484 .

-dweebo

Pente Rocks!
squirrlkng

Posts: 212
Registered: May 12, 2005
Home page
Re: Kicked out by BUGS in the system
Posted: Dec 2, 2005, 6:11 AM

Wooohooo!!!!! It does appear to be fixed (fingers crossed)....next on the list is world peace Dweebo.....get 'er done!!

Replies: 11   Views: 25,716   Pages: 1  
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